Shipping Policy

Thank you for shopping with us. We are committed to delivering your skincare products safely and on time.

Order Processing

• All orders are processed within 1-2 business days after order confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

• Karachi: 1-3 business days

• Other Major Cities: 2-5 business days

• Remote Areas: 3-7 business days

Delivery times are estimates and may vary due to weather conditions, public holidays, or courier delays.

Shipping Charges

• Shipping charges are calculated at checkout based on your location.

• Free shipping may be offered during promotional campaigns or on qualifying orders.

Cash on Delivery (COD)

Cash on Delivery is available in most areas across Pakistan. Orders may be verified via phone call or WhatsApp before dispatch.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via SMS, email, or WhatsApp (where applicable).

Incorrect Address

Please ensure your shipping information is accurate. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Damaged or Missing Items

If your order arrives damaged or an item is missing, please contact us within 48 hours of delivery with your order number and clear photos of the package and products.

Delivery Delays

While we strive to deliver every order on time, delays may occur due to unforeseen circumstances such as weather conditions, courier issues, or public holidays.

Contact Us

If you have any questions regarding your order or shipping, please contact our customer support team through the Contact Us page or WhatsApp.